PixelPoint Technical Self Help

"System error 1231 has occurred. The network location cannot be reached" Error Message (017100)

Summary

An error message reading "System error 1231 has occurred. The network location cannot be reached" is appearing on a station.

Full Description

A station shows a message reading "System error 1231 has occurred. The network location cannot be reached" when starting up. This is a Windows message indicating there is a problem accessing the "\\POSSERVER\PixelPOS" shared folder from the Station.

Solution

Attach a keyboard to the Station and attempt to access "\\POSSERVER\PixelPOS".

If this fails, then you need to check the physical network connection from the Station. If you get a prompt to enter a username and password, then the permissions settings have changed and Windows needs to know the new settings. Remember to tell Windows to remember the new settings, so you do not need to enter the credentials each time.




Article Details

Last Updated
22nd of May, 2009



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